The San Fermin Fesitval - Running of the Bulls
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Authentic Concierge™

We’ve got you covered – 24 hours a day, 7 days a week

Let us be of service to you during your stay in Pamplona for the Running of the Bulls with our 5-star concierge service.If you want a flawless Pamplona experience, our Authentic Concierge service gives you the peace of mind to relax and enjoy your time in Pamplona. You’ll have 24/7 access to a local expert who speaks both English and Spanish.

It starts with a free private Mercedes or Audi transfer from the Pamplona Airport or Train Station to your hotel. From that moment on, you can call our private Authentic Concierge phone number or visit our desk in the lobby of the Hotel Puerta del Camino and receive assistance with:

  • Private car service or Pamplona taxi dispatch
  • Advice for the best local hangouts, sites and events
  • Spanish-English translation services
  • Restaurant reservations/recommendations
  • Directions around town
  • Local, regional tour options
  • Changes to your travel itinerary
  • Discounts on transfers to other regional airports

This 5-star service continues until your free private Mercedes or Audi transfer returns you to the Pamplona Airport or Train Station.

How it Works

If you purchase a VIP Package from, the Authentic Concierge service is included at no additional cost.

You can also purchase the Authentic Concierge™ service to cover your group of one to four people* for just US $200 for the length of your stay in Pamplona.

We look forward to helping you make the most of your trip to Pamplona.


* If your group is traveling with more than 3 suitcases, the car will only be able to transport three people.