I purchased a balcony space, what do I do next?
RunningoftheBulls.travel will provide you with an eVoucher containing your purchase information and instructions for locating your Pamplona balcony once your purchase is complete. The name of your package is the actual balcony address. For example: “Estafeta No 2, Level 1” would be the first level of house number 2 found on Estafeta Street in Pamplona. It is very important that you know where the entrance to the location is. We highly recommend finding the door the day before your reservation for the Running of the Bulls® when the nervous and excited crowd of runners is not present.
On the day of your reservation, one of the skilled RunningoftheBulls.travel representatives will be awaiting your arrival outside the building. They will have a check-in list in order to verify your name and purchase information. Please remember to bring your eVoucher with you so we can confirm your reservation as these balconies are some of the most sought after in Pamplona.
Although the Bull Run (encierro) starts at 8:00 a.m., you must arrive early due to street closings beginning at 7:00 a.m. We recommend that you arrive between 6:30 a.m. and 6:45 a.m. The representative will lead you, along with all other spectators for the day, upstairs to your designated space promptly at 7:00 a.m. We request that you please not ring the doorbell before 7:00 a.m. as a courtesy to your host. If you arrive after 7:00 a.m., we cannot guarantee that you will be able to fulfill your reservation as the police will prevent you from entering. RunningoftheBulls.travel does not offer refunds due to late arrival.