Running of the Bulls, Inc. announced that they had achieved an “Excellent” rating, based on the verified reviews of 65 of their 2017 guests. The reviews were collected by a third-party review service, called TrustPilot, which ensures accuracy and transparency of the customer reviews. Past guests rated the company’s Pamplona Tours an average of 92%, which is considered Excellent by TrustPilot.
Responding to the rating, Mark Hellmann Regouby, founder of the company, commented, “A long time ago, we committed to differentiate our Running of the Bulls tours based on service, and our guests are noticing. We work hard to give our guests our trademark Perfect Pamplona Trip™ and it seems to be working.”
He continued, “After winning the Trip Advisor Certificate of Excellence three years in a row, the company was informed that Trip Advisor was dropping all animal-related attractions and events, so our past history of performance was lost. We’re happy to be partnered with TrustPilot to provide accountable, third-party reviews.”
Running of the Bulls, Inc. is the only tour operator in Pamplona with third-party reviews – meaning, they can’t be manipulated or edited by the tour operator. We believe that kind of accountability keeps us focused on our guests’ best interest and proves that we deliver on our promises year after year.
We hope to have the opportunity to provide you with that same high level of service.